The Ministry of Labour and Social Security of the Russian Federation has been monitoring the quality of the state social services that are funded by the Federal Government. The programme will run from March 2013 to January 2014.
As a result, quality ratings for social services rendered by regional offices will be analysed and posted on their official websites.
In addition, administrators at the Pension Fund and the Social Insurance Fund have been instructed to assess the quality of social services in the regions. If regional branch directors are found derelict, the official in question may face disciplinary measures in accordance with the law.
Source: Ministry of Labour and Social Security.